Privacy Policy

Who we are

Metronyx AI is a trading name of Cyber Phoenix LTD, a company registered in England and Wales (Company No. 11649523). Our website address is https://metronyxai.com.

Contact: contact@cyberphoenixltd.com

What data we collect

We collect information you give us directly through forms on our site:

  • Audit request form: Name, email address, website URL, company name, job role
  • Contact form: Name, email address, message content
  • Service purchases: Name, email, billing address, payment information (processed by Stripe, never stored on our servers)

Automatically collected data

When you visit our site, we may collect:

  • IP address and browser type
  • Pages visited and time spent
  • Referring website
  • Device information

This data is collected through cookies and analytics tools to help us improve the site.

How we use your data

We use your information to:

  • Deliver the AI visibility audit you requested
  • Respond to your enquiries
  • Process payments for services
  • Send you your audit report via email
  • Improve our website and services

We do not sell your personal data to third parties. We do not send marketing emails unless you explicitly opt in.

Third-party services

We use the following third-party services that may process your data:

Cookies

We use cookies for:

  • Essential cookies: Required for the site to function (login sessions, form security tokens)
  • Analytics cookies: Help us understand how visitors use the site

You can control cookies through your browser settings.

Data retention

We keep your data for as long as needed to provide our services:

  • Audit request data: 2 years from submission
  • Client data: Duration of the service agreement plus 6 years (UK tax requirements)
  • Analytics data: 26 months

Your rights (UK GDPR)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, email us at contact@cyberphoenixltd.com.

Data security

We use SSL encryption, secure hosting, and follow industry best practices to protect your data. Payment information is handled entirely by Stripe and never touches our servers.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page. Last updated: March 15, 2026.